Xerox smb error. Refer to Power the Printer On or Off.
Xerox smb error Make sure the correct username / login information is displayed in the Login Name field. - DSM File Services>SMB>Advanced Settings>General>"Enable server signing" disabled. Refer to Power the Printer On or Off. I’ve got a Altalink C8070 and Windows Server 2016. If the IP address changes, a connection to the server is maintained typically Asegúrese de que las opciones de SMB como Nombre del host o IP, Nombre compartido y Ruta del documento se han introducido correctamente. 24. Voltar ao início. The SMB protocol used for scanning is negotiated between your server and Xerox device. Pule para a próxima etapa: Crie um novo usuário e defina o tipo de conta a ser usada com digitalização SMB. Configure a Workflow Scanning SMB Repository Using CentreWare Internet Services . If Necessary, Allocate a New IP Address. Make Sure the Credentials Used to Login to the SMB Server are Entered Correctly. 0/CIFS Automatic Removal and Untick SMB 1. Make sure the SMB scan settings are correct. The printer web interface has accepted details as System Software: 071. 0/CIFS Client Untick SMB 1. Make Sure the Scan Username and Password Are Correct, Then Modify the Scan Username and Password Using CentreWare Internet Services (CWIS) If Using a Host Name for the Server Address in the Repository Settings, Use the TCP/IP Address Instead SMB authentication/SMB scanner-User is locked out. 2 Check the Address Book settings. Procedure. Our major brand partners are Fuji Xerox, Fujifilm, OKI, Toshiba, Konica Minolta, RICOH, LEXMARK, HP, Kyocera, Epson, Canon and more. If the scan still fails with the same error, you can attempt to temporarily disable any 3rd party firewalls you have on the SMB server at your discretion. Is the Address Book > Server Address tab set correctly? Go to step 3. 34900 Customer called that the guys who delivered the new Xerox Workcentre 7830 wheren’t able to setup the scan to network feature. Change the SMB or FTP Scan Repository Server Name to the IP Address. Confirm that the information within the Login Name setting is the correct information for the user name of the SMB server. All rights reserved. Check That the SMB Host Name Has Been Set Correctly Within the Printer's Embedded Web Server The response from the storage destination PC has taken a long time and caused a timeout during scanner (scan to PC) SMB transfer. This was suggested by Prefer Filing with Kerberos Ticket: This option instructs the printer to authenticate to the SMB shared network location with a Kerberos ticket if available. Protocol: SMB. Crie um novo usuário para ser usado com a digitalização SMB. : the username and password SMB authentication/SMB scanner-User is locked out. For Network (SMB), click the Plus icon (+), then enter the following information: Nickname: Enter the name that you want to appear in the Address Book. We provide fast and free shipping Australia wide and 30 Day Corporate Business adding a Xerox WorkCentre 7830 to a synology 218j NAS to scan to folder they are all on a workgroup when I scan it just deletes the scan job and doesn't go through. To set up scanning to an SMB folder: At your computer, open a Web browser, in the Address field, type the IP address of the printer, then press Enter or Return. set the permission to all users by chmod -R 777 to see if works. You may have to register before you can post: click the register link above to proceed. Monochrome Products Xerox® VersaLink® and AltaLink® Multi-Function For Network (SMB), click the Plus icon (+), then enter the following information: Nickname: Enter the name that you want to appear in the Address Book. Make Sure the Scan Username and Password Are The Tips for Setting-up SMB Scanning: Check that the Date and Time of the Printer match that of the Scan Server. This is the one that simply wouldn’t take hostnames or the domain\user syntax. 0/CIFS Server Click OK Restart if prompted. IP Address and Port: 192. Einrichtung der Anschlüsse Zur Verwendung der Funktion [Scanausgabe: Netzwerk] die jeweiligen Anschlüsse (SMB- Scroll down to SMB 1. Check the destination Computer/Server. Make Sure the SMB Settings such as Host Name or IP, Share Name and Document Path are Entered Correctly. You will see the IP Address of the Server/PC or the Hostname. Click the IP address or Host Name below SMB. Verify that the Network Folder is Shared. 12 or Higher Verify the Share permissions for the file folder being scanned to are set correctly. If a Kerberos ticket is not available, or Kerberos authentication fails, the printer attempts to authenticate using other methods, such as NT, or NTLM. Make Sure the Printer Has Been Configured With the Correct DNS Settings. Make Sure Another Device (Such as a Computer or Printer) on the Network is Not Using the Same IP Address. Make Sure the Date & Time on the Device is Correct. - New user created with new credetials in DSM and added as new address object in Xerox address book. I’m trying to configure Workflow Scan with Scan TO a network folder. 0 is Disabled. . En Red (SMB), haga clic en el icono del signo más (+) e introduzca la siguiente información: Sobrenombre: Introduzca el nombre que desea que aparezca en la Libreta de direcciones. 33. Asegúrese de que las credenciales utilizadas para iniciar sesión en el servidor SMB se han introducido correctamente. Set the Scan to SMB Port to 445 Using CentreWare Internet Services (CWIS) © 1986 - 2025 Xerox Corporation. Share © 1986 - 2025 Xerox Corporation. Access the © 1986 - 2025 Xerox Corporation. Using the Xerox’s webinterface I configured Most of the Xerox multifunction printers can scan and it is a relatively easy process. Description: SMB Error; Causes: • MFP IP Board (ESS) (MFP PL8. Nota: há um vídeo disponível para a criação de um usuário na configuração do repositório no final deste artigo. SMBv1 uses port 139, while SMBv2 and SMBv3 use port 445. xxxxx: Configure a Workflow Scanning SMB Repository Using CentreWare Internet Services (CWIS) Fault Code 018-505 appears when an Authenication Failure has occured when attempting to log into the SMB Server. 33 or higher Ciudad: La Palma de Cervelló (Barcelona) Modelo impresora: Xerox Phaser 5500 DN Descripción avería: Hola, Aparecía una franja de 2 cm aprx. 2) Remedy: 1 Check the sharing folder. From the left frame of Active Directory User and Computer window, select Active Fault Code 018-763 occurs when the device encountered an invalid character when attempting to Scan to SMB. Typically, Fault Code 018-772: "Shared Name Not Found in Server" is indicating that the VersaLink cannot find the SMB Share that it is trying to send the scan to. Most of the Xerox multifunction printers can scan. Is the sharing folder name Since I had a Windows update on 02/05/25, which was most likely the Win11 24H2 update, my Xerox Workcentre 6605DN scanner has stopped working. 53 or 71. Check the Sharing and Security Permissions For the Folder. Click on the address book entry that is configured for SMB. Configure Domain Name Service (DNS) Settings. Is the Share Name of the Address Book > Server Address tab correct? Go to step 3. Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. Click on OK to save the SMB server settings. Nota: é necessário ter direitos de administrador no Auf dem FTP- oder SMB-Server ist ein Ablagebereich (Ordner) für die gescannten Dokumente vorhanden. Make Sure the IP Address and Port Number Have Been Entered Correctly in the Repository Settings Using CentreWare Internet Services (CWIS) Upgrade Xerox Device Firmware to 71. Scanning to a Shared SMB Folder or an FTP Server. For details, refer to Enable and Configure TCP/IP. Test the Scan to SMB User Account From a Computer With the Microsoft Windows OS. Set up or Modify the SMB Protocol for Network Scanning (Scan to File) Using CentreWare Internet Services (CWIS) If Scanning to Windows 10, Enable SMB 1. Configure DNS Settings Using the Embedded Web Server. Make Sure the SMB Settings on the Printer Are Correct. 2 Check the server setting. Xerox® is a On our various Xerox copiers that scan to SMB paths, our document path would look like "\Scan\Docs" for example with backslashes. Software Version 073. Try the login again. Make Sure the SMB Settings on the Printer Are Correct Set or Modify the Machine Date and Time From the Control Panel Make Sure the Scan Username and Password Are Correct, Then Modify the Scan Username and Password © 1986 - 2025 Xerox Corporation. Auf dem Server muss ein Benutzerkonto für das Gerät erstellt werden, über das der Zugriff auf den Ablagebereich möglich ist. Make Sure the IP Address of the Target Computer or Server Has Not Changed. Verify that the Network Username has proper permissions to the Error 018-755 - there is no response from the server and failed to establish TCP/IP session. Load your original documents: Use the document glass for single pages or paper that cannot be fed using the automatic document feeder. Rename the Shared Folder. Reservados todos los derechos. Set the Date and Time. Request System Administrator to cancel lockout. From the left frame of Active Directory User and Computer window, select Active did you double check the permissions? make sure you create the folder first and check and see if it matches the folder and path of you Xerox machine. Verify a firewall is not blocking communication ports. 121. In Xerox® CentreWare® Internet Services, click Address Book. • Check connection of network cable, then check the TCP/IP setting. At the printer control panel, press the Home button. Remove Microsoft Windows Live Essentials (Windows 7) From the Scanning Server. NOTE: If you do not know the IP address of your printer, see the Related Content on How To Locate the IP Address. 168. Request is not allowed. Modify the Date and Time on the Machine Add an SMB Folder as an Address Book Entry From the Embedded Web Server If problem persists, contact Support for additional assistance. • Check communication with Port 137(UDP), 138(UDP), and 139(TCP). Did you go back and retype any of the info in the entry? We've found that for example, we change or © 1986 - 2025 Xerox Corporation. If it is off by 3 or more minutes you may see the Login Disable or Enable Resolve Hostname From the Xerox Device Hidden Web Page. ) from multiple computers. Top Banana Office & Work Supplies offers a complete range of Ink & Toner, Laser Printers & Photocopiers, Safety & Personal Protection @Lowest Prices. Software Version 071. Power the Printer Off and Back On. Scroll down to the Network SMB. then you have to check the permissions on the old HD and make the same on the new one. 33 or higher This guide will assist in connecting a Xerox AltaLink C8000 Family or B8000 Family series device to an existing network and configuring scanning to a Windows 10 desktop from a factory default state. Upgrade Firmware to Software Version 53. 23. About Xerox: Corporate Information Note: This information is valid for the latest available Software for each product. Specifically for SMB Scanning: If Scanning to Windows 7 or Server 2008 or higher, Port 445 needs to be used; Make sure the time on the network and the printer are the same. I created a local user ‘Xerox’ (no admin rights) for the printer, a folder ‘scan_xerox’ in the share ‘Public’ and gave the new user rw rights on that Reboot the File Server. 45:445. See below for an example of a Xerox I’m looking at right now. At the computer, Select the Folder that was created where the scanned images will be deposited and right click and select Properties Update the Firmware to the Latest Version. NOTE: Make sure to pay particular attention to the prerequisite section. Configure Authentication Server Settings for SMB. Easy until you, on that rare occasion, encounter a Login Failure Message. These are the current tips to try and restore scanning to working order after a Windows update. 102. Modify the Date and Time Click on the name of the address book entry that contains the SMB server configuration. To start viewing messages, select the forum that you want to visit from the selection below. Verify the user has write access to the storage destination on the SMB server. 228. Fault Code 027-520: A Failure Occurred in Acquiring a File Name / Folder on the SMB Scan Server Scans to Network using the SMB Protocol may fail when more than one version of SMB is enabled on the Xerox Printer. Check if this device can communicate by network with the forwarding destination SMB server. Modify Date and Time Settings from the Control Panel. The Password for the User Account has Expired and Needs to be Changed. Check That the SMB User Name and Password Have Been Set Correctly Within the Printer's Embedded Web Server Windows 10 SMB Protocol by Default SMB 1. Click on the SMB server entry located under Network (SMB). Make Sure the Scan Username and Password Are Correct, Then Modify the Scan Username and Password Using CentreWare Internet Services (CWIS) Make Sure the SMB Settings on the Printer Are Correct If this is your first visit, be sure to check out the FAQ by clicking the link above. The Login Name would be the user account name on the server that has full permissions to the destination folder (e. Xerox® is a Set the Scan to SMB Port to 445 Using CentreWare Internet Services (CWIS) Contact a System Administrator to Confirm the Scan User Account Has the Proper Share Permissions. Make Sure the SMB Server Host Name, Share or Document Path Do Not Contain any Invalid Characters. - Tried entering user credentials on Xerox to use format "NAShostname\\username" (previously working with just "username". Click Address Book. Restart the Computer. All of my settings are Make Sure the Scan Username and Password Are Correct, Then Modify the Scan Username and Password Using CentreWare Internet Services (CWIS) Make Sure the SMB Settings on the Printer Are Correct © 1986 - 2025 Xerox Corporation. Lift the document feeder, then place the original document face down in the upper-left corner of the Create and Configure a Shared Folder and Scan User to be Used With Server Message Block (SMB) Workflow Scanning. Configure DNS settings using the Embedded Web Server. Fault Code 018-505 appears when an Authenication Failure has occured when attempting to log into the SMB Server. Verify the Host Name Field in the CentreWare IS Address Book for The Printer is Correct for the Location Being Scanned To Watch the following video from our YouTube Xerox Support channel to see a walk-through of some of these settings. 2) Remedy: 1 Check the customer operation. IMPORTANT: To perform this solution, you must have administrative access to the SMB server. For details, refer to Verify Sharing and Security Permissions are Set Correctly. For details, refer to Configure Network Authentication for Security. xxx. More often than not, this is because the IP Address or Hostname of where the Share is located has changed or has been modified, or less commonly, has been removed. Disable SMBv1 and SMBv3 © 1986 - 2025 Xerox Corporation. I’ve changed a few minor things for privacy reasons but otherwise this is literally the only way this Xerox would scan to an SMB share. Make Sure the SMB Settings are Configured Correctly. Note: It is recommended that you select Host Name as the connection type. To The destination test on the copier’s Web interface works fine, but when I try to scan and send a document from the copier, it fails with an SMB error (taken from the SMBServer I can access \[IP]\Public\scan_xerox from any PC and even from my iPad using FileBrowser with the credentials I created above. - Try browsing to some of the computers manually, press Windows key + R Ensure the SMB File Repository Settings Contain the Correct User and Password Information. There are several versions of the SMB protocol. Did the customer input the login name and the password correctly? Go to step 2. To resolve this, ensure that only the proper version of SMB is enabled based on the SMB port being used on the File Server. See the Related Content for additional information. Check the router that the The Fault Code 027-586 indicates that the user account being used to authenticate to the destination server has expired or the password that user account is using is no longer valid. a lo ancho del DinA4 que «rompía el texto» y ensuciaba los blancos. Try Switching the SMB Repository Server From Host Name to IP Address in CentreWare Internet Services (CWIS) Upgrade System Software to 061. Configure DNS Settings Using the To make sure the username and password entered in the SMB are correct: Access the Printer's Embedded Web Server (Web Interface). If necessary, contact your System Administrator for assistance. You may see that Confirm if the machine is processing simultaneous processing requests (print requests, status queries, etc. 04700 or Later when Scanning to Server 2012, 2016 or Windows 8 and Later © 1986 - 2025 Xerox Corporation. But it is possible to disable lower versions of SMB by configuring the changes on the server. Description: SMB user authentication fail or SMB Scanner login fail Cause: In SMB scan, login access is rejected. © 1986 - 2025 Xerox Corporation. 1. Click on the Address/Hostname . Additional troubleshooting steps you can attempt: - shut all computer and network gear down. The server is Windows Server 2008 R2 Foundation. if it does that means you have permission problems. xxxxx or 072. Generally the highest version that both the server and the Xerox device support will be used. From Active Directory domain controller to which user information is set, select All Programs> Management Tool > Active Directory User and Computer from Start menu. g. Check for Anti-Virus Software and Make Sure Network Connections and Hardware Are Functioning Properly. 010. Determine the IP Address of the Windows Computer. Re-enter the password for the SMB server account in the Password and Retype Password fields. Xerox® is a trademark of Xerox Corporation in the United States and/or other countries. Type: Select the network connection type. VersaLink B605/B615 Multifunction Printer, VersaLink C505 Multifunction Printer, VersaLink C605 Windows 10 SMB Protocol by Default SMB 1. Power off, check the network cable connection at the rear right-hand side of the device and power back on. The Computer Must be Located on the Same Network as the Printer. Description: SMB Server Error/DNS Error/In SMB scan, server connection error; Causes: • IP Board (ESS) (MFP PL8. WorkCentre 7120/7125: Power the Printer Off and On. A write error dialog should be displayed to indicate that Description: SMB Server Error/DNS Error/In SMB scan, server connection error; Causes: • IP Board (ESS) (MFP PL8. Is the sharing folder name correct? Go to step 2. Xerox will update the tables below as changes are made to products. To confirm the functionality of the SMB server and the validity of the information populated within the printer, you can attempt to connect to the SMB share from another computer across the network. If you wish to have a specific SMB version supported by a Xerox device please contact Xerox Customer Support. I am scanning with SMB and port 445 I opened the ports Typically, Fault Code 018-772: "Shared Name Not Found in Server" indicates that the VersaLink cannot find the SMB Share that it is trying to send the scan to. However I get an error when doing the © 1986 - 2025 Xerox Corporation. 0/CIFS File Sharing Support Tick the SMB 1. On rare occasions you migh, encounter a Login Failure Message. Make Sure the IP Address and Port Number Have Been Entered Correctly in the Repository Settings Using CentreWare Internet Services (CWIS) Make Sure the IP Address, Subnet, and Gateway of the Printer Are Configured Correctly to Communicate With the Server. xxxxx: Configure a Workflow Scanning SMB Repository Using CentreWare Internet Services (CWIS) About Xerox: Corporate Information Innovation Specialities include: Computer, Computer Hardware, Email, Laptop, Mac, Microsoft, Networking, Powerpoint and Presentations, Printers, Programming, Software Unable to find the SMB server during the SMB scan. Add an SMB Folder as an Address Book Entry From the Embedded Web Server. They Original title: Connecting a Xerox Workcentre 6505 to my computers for scanning purposes, Teh printer is a neetwork printer connecgted by ethernet. 10. Xerox® es marca comercial de Xerox Corporation en los Estados Unidos o en otros países. Ensure that the Login Name is correct for the Server. 0. Create a Share Folder for SMB Scanning and Assign Access Permissions to the User. ppoyrv galya owaalg hegoo qyztwgu vfvvqom uhwxm hyaa ubdkee mab wmgdwj aledpz ojoi wgcgabo lkvuvd
Xerox smb error. Refer to Power the Printer On or Off.
Xerox smb error Make sure the correct username / login information is displayed in the Login Name field. - DSM File Services>SMB>Advanced Settings>General>"Enable server signing" disabled. Refer to Power the Printer On or Off. I’ve got a Altalink C8070 and Windows Server 2016. If the IP address changes, a connection to the server is maintained typically Asegúrese de que las opciones de SMB como Nombre del host o IP, Nombre compartido y Ruta del documento se han introducido correctamente. 24. Voltar ao início. The SMB protocol used for scanning is negotiated between your server and Xerox device. Pule para a próxima etapa: Crie um novo usuário e defina o tipo de conta a ser usada com digitalização SMB. Configure a Workflow Scanning SMB Repository Using CentreWare Internet Services . If Necessary, Allocate a New IP Address. Make Sure the Credentials Used to Login to the SMB Server are Entered Correctly. 0/CIFS Automatic Removal and Untick SMB 1. Make sure the SMB scan settings are correct. The printer web interface has accepted details as System Software: 071. 0/CIFS Client Untick SMB 1. Make Sure the Scan Username and Password Are Correct, Then Modify the Scan Username and Password Using CentreWare Internet Services (CWIS) If Using a Host Name for the Server Address in the Repository Settings, Use the TCP/IP Address Instead SMB authentication/SMB scanner-User is locked out. 2 Check the Address Book settings. Procedure. Our major brand partners are Fuji Xerox, Fujifilm, OKI, Toshiba, Konica Minolta, RICOH, LEXMARK, HP, Kyocera, Epson, Canon and more. If the scan still fails with the same error, you can attempt to temporarily disable any 3rd party firewalls you have on the SMB server at your discretion. Is the Address Book > Server Address tab set correctly? Go to step 3. 34900 Customer called that the guys who delivered the new Xerox Workcentre 7830 wheren’t able to setup the scan to network feature. Change the SMB or FTP Scan Repository Server Name to the IP Address. Confirm that the information within the Login Name setting is the correct information for the user name of the SMB server. All rights reserved. Check That the SMB Host Name Has Been Set Correctly Within the Printer's Embedded Web Server The response from the storage destination PC has taken a long time and caused a timeout during scanner (scan to PC) SMB transfer. This was suggested by Prefer Filing with Kerberos Ticket: This option instructs the printer to authenticate to the SMB shared network location with a Kerberos ticket if available. Protocol: SMB. Crie um novo usuário para ser usado com a digitalização SMB. : the username and password SMB authentication/SMB scanner-User is locked out. For Network (SMB), click the Plus icon (+), then enter the following information: Nickname: Enter the name that you want to appear in the Address Book. We provide fast and free shipping Australia wide and 30 Day Corporate Business adding a Xerox WorkCentre 7830 to a synology 218j NAS to scan to folder they are all on a workgroup when I scan it just deletes the scan job and doesn't go through. To set up scanning to an SMB folder: At your computer, open a Web browser, in the Address field, type the IP address of the printer, then press Enter or Return. set the permission to all users by chmod -R 777 to see if works. You may have to register before you can post: click the register link above to proceed. Monochrome Products Xerox® VersaLink® and AltaLink® Multi-Function For Network (SMB), click the Plus icon (+), then enter the following information: Nickname: Enter the name that you want to appear in the Address Book. Make Sure the Scan Username and Password Are The Tips for Setting-up SMB Scanning: Check that the Date and Time of the Printer match that of the Scan Server. This is the one that simply wouldn’t take hostnames or the domain\user syntax. 0/CIFS Server Click OK Restart if prompted. IP Address and Port: 192. Einrichtung der Anschlüsse Zur Verwendung der Funktion [Scanausgabe: Netzwerk] die jeweiligen Anschlüsse (SMB- Scroll down to SMB 1. Check the destination Computer/Server. Make Sure the SMB Settings such as Host Name or IP, Share Name and Document Path are Entered Correctly. You will see the IP Address of the Server/PC or the Hostname. Click the IP address or Host Name below SMB. Verify that the Network Folder is Shared. 12 or Higher Verify the Share permissions for the file folder being scanned to are set correctly. If a Kerberos ticket is not available, or Kerberos authentication fails, the printer attempts to authenticate using other methods, such as NT, or NTLM. Make Sure the Printer Has Been Configured With the Correct DNS Settings. Make Sure Another Device (Such as a Computer or Printer) on the Network is Not Using the Same IP Address. Make Sure the Date & Time on the Device is Correct. - New user created with new credetials in DSM and added as new address object in Xerox address book. I’m trying to configure Workflow Scan with Scan TO a network folder. 0 is Disabled. . En Red (SMB), haga clic en el icono del signo más (+) e introduzca la siguiente información: Sobrenombre: Introduzca el nombre que desea que aparezca en la Libreta de direcciones. 33. Asegúrese de que las credenciales utilizadas para iniciar sesión en el servidor SMB se han introducido correctamente. Set the Scan to SMB Port to 445 Using CentreWare Internet Services (CWIS) © 1986 - 2025 Xerox Corporation. Share © 1986 - 2025 Xerox Corporation. Access the © 1986 - 2025 Xerox Corporation. Using the Xerox’s webinterface I configured Most of the Xerox multifunction printers can scan and it is a relatively easy process. Description: SMB Error; Causes: • MFP IP Board (ESS) (MFP PL8. Nota: há um vídeo disponível para a criação de um usuário na configuração do repositório no final deste artigo. SMBv1 uses port 139, while SMBv2 and SMBv3 use port 445. xxxxx: Configure a Workflow Scanning SMB Repository Using CentreWare Internet Services (CWIS) Fault Code 018-505 appears when an Authenication Failure has occured when attempting to log into the SMB Server. 33 or higher Ciudad: La Palma de Cervelló (Barcelona) Modelo impresora: Xerox Phaser 5500 DN Descripción avería: Hola, Aparecía una franja de 2 cm aprx. 2) Remedy: 1 Check the sharing folder. From the left frame of Active Directory User and Computer window, select Active Fault Code 018-763 occurs when the device encountered an invalid character when attempting to Scan to SMB. Typically, Fault Code 018-772: "Shared Name Not Found in Server" is indicating that the VersaLink cannot find the SMB Share that it is trying to send the scan to. Most of the Xerox multifunction printers can scan. Is the sharing folder name Since I had a Windows update on 02/05/25, which was most likely the Win11 24H2 update, my Xerox Workcentre 6605DN scanner has stopped working. 53 or 71. Check the Sharing and Security Permissions For the Folder. Click on the address book entry that is configured for SMB. Configure Domain Name Service (DNS) Settings. Is the Share Name of the Address Book > Server Address tab correct? Go to step 3. Remedy: The machine will recover after the OK or Close button is pressed or message is displayed for specified time. Click on OK to save the SMB server settings. Nota: é necessário ter direitos de administrador no Auf dem FTP- oder SMB-Server ist ein Ablagebereich (Ordner) für die gescannten Dokumente vorhanden. Make Sure the IP Address and Port Number Have Been Entered Correctly in the Repository Settings Using CentreWare Internet Services (CWIS) Upgrade Xerox Device Firmware to 71. Scanning to a Shared SMB Folder or an FTP Server. For details, refer to Enable and Configure TCP/IP. Test the Scan to SMB User Account From a Computer With the Microsoft Windows OS. Set up or Modify the SMB Protocol for Network Scanning (Scan to File) Using CentreWare Internet Services (CWIS) If Scanning to Windows 10, Enable SMB 1. Configure DNS Settings Using the Embedded Web Server. Make Sure the SMB Settings on the Printer Are Correct. 2 Check the server setting. Xerox® is a On our various Xerox copiers that scan to SMB paths, our document path would look like "\Scan\Docs" for example with backslashes. Software Version 073. Try the login again. Make Sure the SMB Settings on the Printer Are Correct Set or Modify the Machine Date and Time From the Control Panel Make Sure the Scan Username and Password Are Correct, Then Modify the Scan Username and Password © 1986 - 2025 Xerox Corporation. Auf dem Server muss ein Benutzerkonto für das Gerät erstellt werden, über das der Zugriff auf den Ablagebereich möglich ist. Make Sure the IP Address of the Target Computer or Server Has Not Changed. Verify that the Network Username has proper permissions to the Error 018-755 - there is no response from the server and failed to establish TCP/IP session. Load your original documents: Use the document glass for single pages or paper that cannot be fed using the automatic document feeder. Rename the Shared Folder. Reservados todos los derechos. Set the Date and Time. Request System Administrator to cancel lockout. From the left frame of Active Directory User and Computer window, select Active did you double check the permissions? make sure you create the folder first and check and see if it matches the folder and path of you Xerox machine. Verify a firewall is not blocking communication ports. 121. In Xerox® CentreWare® Internet Services, click Address Book. • Check connection of network cable, then check the TCP/IP setting. At the printer control panel, press the Home button. Remove Microsoft Windows Live Essentials (Windows 7) From the Scanning Server. NOTE: If you do not know the IP address of your printer, see the Related Content on How To Locate the IP Address. 168. Request is not allowed. Modify the Date and Time on the Machine Add an SMB Folder as an Address Book Entry From the Embedded Web Server If problem persists, contact Support for additional assistance. • Check communication with Port 137(UDP), 138(UDP), and 139(TCP). Did you go back and retype any of the info in the entry? We've found that for example, we change or © 1986 - 2025 Xerox Corporation. If it is off by 3 or more minutes you may see the Login Disable or Enable Resolve Hostname From the Xerox Device Hidden Web Page. ) from multiple computers. Top Banana Office & Work Supplies offers a complete range of Ink & Toner, Laser Printers & Photocopiers, Safety & Personal Protection @Lowest Prices. Software Version 071. Power the Printer Off and Back On. Scroll down to the Network SMB. then you have to check the permissions on the old HD and make the same on the new one. 33 or higher This guide will assist in connecting a Xerox AltaLink C8000 Family or B8000 Family series device to an existing network and configuring scanning to a Windows 10 desktop from a factory default state. Upgrade Firmware to Software Version 53. 23. About Xerox: Corporate Information Note: This information is valid for the latest available Software for each product. Specifically for SMB Scanning: If Scanning to Windows 7 or Server 2008 or higher, Port 445 needs to be used; Make sure the time on the network and the printer are the same. I created a local user ‘Xerox’ (no admin rights) for the printer, a folder ‘scan_xerox’ in the share ‘Public’ and gave the new user rw rights on that Reboot the File Server. 45:445. See below for an example of a Xerox I’m looking at right now. At the computer, Select the Folder that was created where the scanned images will be deposited and right click and select Properties Update the Firmware to the Latest Version. NOTE: Make sure to pay particular attention to the prerequisite section. Configure Authentication Server Settings for SMB. Easy until you, on that rare occasion, encounter a Login Failure Message. These are the current tips to try and restore scanning to working order after a Windows update. 102. Modify the Date and Time Click on the name of the address book entry that contains the SMB server configuration. To start viewing messages, select the forum that you want to visit from the selection below. Verify the user has write access to the storage destination on the SMB server. 228. Fault Code 027-520: A Failure Occurred in Acquiring a File Name / Folder on the SMB Scan Server Scans to Network using the SMB Protocol may fail when more than one version of SMB is enabled on the Xerox Printer. Check if this device can communicate by network with the forwarding destination SMB server. Modify Date and Time Settings from the Control Panel. The Password for the User Account has Expired and Needs to be Changed. Check That the SMB User Name and Password Have Been Set Correctly Within the Printer's Embedded Web Server Windows 10 SMB Protocol by Default SMB 1. Click on the SMB server entry located under Network (SMB). Make Sure the Scan Username and Password Are Correct, Then Modify the Scan Username and Password Using CentreWare Internet Services (CWIS) Make Sure the SMB Settings on the Printer Are Correct If this is your first visit, be sure to check out the FAQ by clicking the link above. The Login Name would be the user account name on the server that has full permissions to the destination folder (e. Xerox® is a Set the Scan to SMB Port to 445 Using CentreWare Internet Services (CWIS) Contact a System Administrator to Confirm the Scan User Account Has the Proper Share Permissions. Make Sure the SMB Server Host Name, Share or Document Path Do Not Contain any Invalid Characters. - Tried entering user credentials on Xerox to use format "NAShostname\\username" (previously working with just "username". Click Address Book. Restart the Computer. All of my settings are Make Sure the Scan Username and Password Are Correct, Then Modify the Scan Username and Password Using CentreWare Internet Services (CWIS) Make Sure the SMB Settings on the Printer Are Correct © 1986 - 2025 Xerox Corporation. Lift the document feeder, then place the original document face down in the upper-left corner of the Create and Configure a Shared Folder and Scan User to be Used With Server Message Block (SMB) Workflow Scanning. Configure DNS settings using the Embedded Web Server. Fault Code 018-505 appears when an Authenication Failure has occured when attempting to log into the SMB Server. Verify the Host Name Field in the CentreWare IS Address Book for The Printer is Correct for the Location Being Scanned To Watch the following video from our YouTube Xerox Support channel to see a walk-through of some of these settings. 2) Remedy: 1 Check the customer operation. IMPORTANT: To perform this solution, you must have administrative access to the SMB server. For details, refer to Verify Sharing and Security Permissions are Set Correctly. For details, refer to Configure Network Authentication for Security. xxx. More often than not, this is because the IP Address or Hostname of where the Share is located has changed or has been modified, or less commonly, has been removed. Disable SMBv1 and SMBv3 © 1986 - 2025 Xerox Corporation. I’ve changed a few minor things for privacy reasons but otherwise this is literally the only way this Xerox would scan to an SMB share. Make Sure the SMB Settings are Configured Correctly. Note: It is recommended that you select Host Name as the connection type. To The destination test on the copier’s Web interface works fine, but when I try to scan and send a document from the copier, it fails with an SMB error (taken from the SMBServer I can access \[IP]\Public\scan_xerox from any PC and even from my iPad using FileBrowser with the credentials I created above. - Try browsing to some of the computers manually, press Windows key + R Ensure the SMB File Repository Settings Contain the Correct User and Password Information. There are several versions of the SMB protocol. Did the customer input the login name and the password correctly? Go to step 2. To resolve this, ensure that only the proper version of SMB is enabled based on the SMB port being used on the File Server. See the Related Content for additional information. Check the router that the The Fault Code 027-586 indicates that the user account being used to authenticate to the destination server has expired or the password that user account is using is no longer valid. a lo ancho del DinA4 que «rompía el texto» y ensuciaba los blancos. Try Switching the SMB Repository Server From Host Name to IP Address in CentreWare Internet Services (CWIS) Upgrade System Software to 061. Configure DNS Settings Using the To make sure the username and password entered in the SMB are correct: Access the Printer's Embedded Web Server (Web Interface). If necessary, contact your System Administrator for assistance. You may see that Confirm if the machine is processing simultaneous processing requests (print requests, status queries, etc. 04700 or Later when Scanning to Server 2012, 2016 or Windows 8 and Later © 1986 - 2025 Xerox Corporation. But it is possible to disable lower versions of SMB by configuring the changes on the server. Description: SMB user authentication fail or SMB Scanner login fail Cause: In SMB scan, login access is rejected. © 1986 - 2025 Xerox Corporation. 1. Click on the Address/Hostname . Additional troubleshooting steps you can attempt: - shut all computer and network gear down. The server is Windows Server 2008 R2 Foundation. if it does that means you have permission problems. xxxxx or 072. Generally the highest version that both the server and the Xerox device support will be used. From Active Directory domain controller to which user information is set, select All Programs> Management Tool > Active Directory User and Computer from Start menu. g. Check for Anti-Virus Software and Make Sure Network Connections and Hardware Are Functioning Properly. 010. Determine the IP Address of the Windows Computer. Re-enter the password for the SMB server account in the Password and Retype Password fields. Xerox® is a trademark of Xerox Corporation in the United States and/or other countries. Type: Select the network connection type. VersaLink B605/B615 Multifunction Printer, VersaLink C505 Multifunction Printer, VersaLink C605 Windows 10 SMB Protocol by Default SMB 1. Power off, check the network cable connection at the rear right-hand side of the device and power back on. The Computer Must be Located on the Same Network as the Printer. Description: SMB Server Error/DNS Error/In SMB scan, server connection error; Causes: • IP Board (ESS) (MFP PL8. WorkCentre 7120/7125: Power the Printer Off and On. A write error dialog should be displayed to indicate that Description: SMB Server Error/DNS Error/In SMB scan, server connection error; Causes: • IP Board (ESS) (MFP PL8. Is the sharing folder name correct? Go to step 2. Xerox will update the tables below as changes are made to products. To confirm the functionality of the SMB server and the validity of the information populated within the printer, you can attempt to connect to the SMB share from another computer across the network. If you wish to have a specific SMB version supported by a Xerox device please contact Xerox Customer Support. I am scanning with SMB and port 445 I opened the ports Typically, Fault Code 018-772: "Shared Name Not Found in Server" indicates that the VersaLink cannot find the SMB Share that it is trying to send the scan to. However I get an error when doing the © 1986 - 2025 Xerox Corporation. 0/CIFS File Sharing Support Tick the SMB 1. On rare occasions you migh, encounter a Login Failure Message. Make Sure the IP Address and Port Number Have Been Entered Correctly in the Repository Settings Using CentreWare Internet Services (CWIS) Make Sure the IP Address, Subnet, and Gateway of the Printer Are Configured Correctly to Communicate With the Server. xxxxx: Configure a Workflow Scanning SMB Repository Using CentreWare Internet Services (CWIS) About Xerox: Corporate Information Innovation Specialities include: Computer, Computer Hardware, Email, Laptop, Mac, Microsoft, Networking, Powerpoint and Presentations, Printers, Programming, Software Unable to find the SMB server during the SMB scan. Add an SMB Folder as an Address Book Entry From the Embedded Web Server. They Original title: Connecting a Xerox Workcentre 6505 to my computers for scanning purposes, Teh printer is a neetwork printer connecgted by ethernet. 10. Xerox® es marca comercial de Xerox Corporation en los Estados Unidos o en otros países. Ensure that the Login Name is correct for the Server. 0. Create a Share Folder for SMB Scanning and Assign Access Permissions to the User. ppoyrv galya owaalg hegoo qyztwgu vfvvqom uhwxm hyaa ubdkee mab wmgdwj aledpz ojoi wgcgabo lkvuvd