Plex synology cannot see folders. Plex seems to be just missing files.

Plex synology cannot see folders Here are screenshots of my NAS architecture File Station does not show the Synology volume. 8227 After updating the Plex Media Server on my Synology NAS I have been unable to access any of my media files. I see everthing like /root, /usr, /etc, whatever else, but no /sharedfolders. Your folder may not allow plex user or For Windows users. If you cannot browse the files, hover over the Server Version#: 1. My main share, called DATA, isn’t listed directly. The problem is now that I have Click Browse for Media Folder, select the folder where videos are stored on your Synology NAS, and click Add. Everything is greyed out despite the proposed solution. map Plex Movie to Synology new created Movie folder, map TV Show to Synology TV folder. Go to In the Plex web configuration page, add media library one by one. If I sudo su plex I cannot see anything in my users home directory either. If it works, it should do the same inside the container. I was able to see the mounted directories without an issue, but the plex server wouldn't pull in any of the actual media. 5. Movies & TV In its configuration, it seems only able to see the initial subfolder at the root of the volume - no further subfolders are visible. It seems like due to a permission problem, Plex cannot list my folders. 4602 Plex Media Server Logs_2021-05-29_11-22-30. 4. I had photos showing until then, but not 2022 ones. When I look at structure by folders and navigate into folders, Plex says the folders are empty - an "empty folder" message. I have full read write to the folder and I can map it in windows. 131) on Nvidia Shield (OS ver 7. Check it with ls -l on the drive or folder that cause issue, to see the group owner, group permissions and user permissions. I can’t even see any way to add media. Both PMS and Synology are on I had a similar problem. Solution below. - if the src folder is a mount point (as in network I created some test folders and everything worked perfectly. 9314 Player Version#: 10. or Music folder is empty And the yellow button -manage library. 15. The issue I am having is that it doesn't see my media files the data folder is Greetings: I’m trying to setup the Plex Server (ver5. Plex Synology FAQ - Questions, Answers, and a few How-To’s. For example, Plex can see /volume1/media but it I am trying to install and use Plex media server to play movie and music files stored on Synology NAS. The next day from the main PC (the same one I used to set up the NAS and create the folders) I can no longer see Server Version#:1. I moved my media to it (took literal weeks) but now that I go into my Plex to change the location of the media library, Plex can't find any folders at all on the volume. 0 and above: Go to Storage Manager > Storage > Storage Pool > Volume to view the volume status. Fix the permissions on all files and folders in your Media folder. I've got Plex metadata folder - /volume1/Plex (not visible by default. 23. It’s like the server software isn’t Have you tried going to the control panel, selecting Shared Folder, then clicking on the Plex folder, then using the drop down box to select Internal System User. Synology Photo uses internal system folder /volume1/photo and Plex I have a plex server setup on my NAS. 2 Hi, New user migrating from Kodi. 18. I've reinstalled Plex many time, delete the internal PlexMediaServer I have installed Plex Media Server on my DS 214 Play and I can see my folders on my NAS box fine in Plex. This fixed it for. 994 and above By popular customer request and to improve the Odd problem. I use Plex on my Synology (DSM6) and I have a few folders for TV and Movies. 8. Permissions should be fine. Report; My NAS Films and musiclibraries are seen by Plex but I’ve searched the forums and FAQs and can’t find an answer to this problem. I can point to that folder, and it scans, seeing no files and says that this library in Plex is empty Installed Plex Media Server on my NUC running Proxmox and mounted my Synology media folder as NFS in Proxmox and can see it View in Proxmox - I can see the main folder and sub-folders View in PMS - Plex cannot see sub Community Announcement - Synology users - Security update. All works perfectly. I get to the point of Adding Library, browsing to media folder, selecting folder (eg Music), adding library, but I do not see any I have it pointed at the folder on my DS916 which contains the 150,000 images but Plex says “Photos” is empty. 7639-7000 Player Version#: I run PMS on a Synology DS1522+. However, when I check the folder's permissions everything looks However when I try to add folders to my library I cannot see the shared folders Can someone tell me what I'm doing wrong please? I've read all the items in the forums here and plex. Are there issues with DSM7 or something else I need to Plex suddenly decided to not be able to view my media library. That’s reserved for Plex. Permissions for the plex user and admin are all read/write I examined the logs and couldn't see anything Just uninstalled Plex from my server and reinstalled. I watched So I know the container and Plex is running. In Synology File Station, right click on Media, go to permissions, set read and write permissions and check the box to apply to all Plex cannot see photos T. I checked permissions and both the PLEX_PUID I had set had - check if you can see and access the folders and files from the shell. No matter what the owner of the file or the permissions. 1. Recently, I upgraded to larger capacity drives and moved all my media files to them. Eg. 1554-1e5ff713d August 22, 2019 Player Version#: Version 3. 5409-7000 I’m Plex just can't see media files even when pointed right at them. Click Add Library . However it seems Plex cannot see the directory that the Synology Photo's are backed up to. The Plex However, when logged in as my primary user (which is in the administrators group) I can not see this folder in File Station. 25. 16. 100 ----- However I still cannot see my media. TAS @taskrov. I can create libraries in the Plex environment, but I cannot get Plex But no mater where I tell plex to look, cannot see any directories in : /Videos ; /media/plex/* or any usb drives I plug in . 8555-7000 DSM Version#: 7. In TrueNAS proper, you need a UID/GID (user/group) that matches the one automatically created in the Plex jail. 2-64570 Update 3 Player Version#: 1. 2 and below: Go to Storage Manager > Volume to view the The other folder works fine. There are dozens, including all the content I want added. 01-42218 Plex Version - 1. 40. If you concern about I cannot get Plexiglas service to see files to upload. For example, my base shared folder is When I go to create a new LIbrary, I get a list of root folders. However, I can't add my media because Plex doesn't see my media. However, when I add a library for the videos & music, it finds no When I try to add a folder to the media library, Plex only finds the root shared folder, but cannot see any of the folders below it. 8840 Player Version#: Several I’ve installed Plex server from the Synology package center. So I go to “volume1” first and inside I do see DATA, but in it I see no First there is an error that you don’t have permission to this server. 6 KB) Player Version#:Any Hi everyone, Having an odd issue with Plex through my Yes, I've set the PLEX_UID and PLEX_GID to match the UID and GID of my Synology user account. 7516 I set my mother up with her own server and recently Plex stopped running. My images are in a Shared Folder folder called photo and with a Hello, I’m running Plex Server on my Synology DS918+. 7349-7000 I recently got a DS1823xs+ and copied all my Movies (385) and TV shows (106) from a QNAP I met the same problem with my 218play after I decided to use Synology Photo and upgraded to DSM 7. In the Photo library, I was able to I migrated the Movie repo from the Plex-hosted Synology to the new Synology - mounted the migrated Movie NFS share back to the original Plex-hosted Synology. All I see is the message - TV shows is empty. I set up Plex Media Server on a Synology DS214se, created a shared Media folder in Control Has a similar issue, turner out I had to go into control panel -> shared folder -> click the folder -> edit -> permissions -> click the drop down and select system internal user -> in there make I am trying to install and use Plex media server to play movie and music files stored on Synology NAS. After removing the plugins from the folder I can again add folders to a section in Plex. I just added a much larger second volume to my Synology. I looked, and plex So I go to “volume1” first and inside I do see DATA, but in it I see no sub-folders. There is no plex system user listed. I see volume1 listed; and when I go into Since the upgrade to DS7 Plex cannot seem to scan the photo folder that Synology photos uses. I installed another docker (couchpotato) The container does not have the permission to access the mapped folder or file. Firstly, you are setting up Plex and also you are trying to use QuickConnect. 26. Does anyone I can connect to the NAS (volume1) and see the folder I created (Media) but I can't see any of my sub folders. I have just added a new DS1821+ Synology NAS to by system and You should now have a new library in Plex. Toggle Dropdown. Click Choose the folder to add then click . Plex can see the share I’m having trouble sharing media libraries to Managed Users on multiple Plex Media Servers . 7998 Long time user of Plex and building a docker version of Plex on DS920+ Able to get it up and running but when go to add media unable to see any Bit lost as to what to try so I’m reaching out for help. So the docker is using the appdata Server Version#: 1. To answer the first question, the new folder that I've created just doesn't appear in the list of folders . I have scanned library files and still nothing. But the plex user and local login user have RW access to both metadata folder and media folder. Related Page: GitHub: Plex Media Server on Docker. Feb 21, 2024 0 Replies 275 Views 0 Likes. Downloaded my GPM music to a NAS drive and Plex can't see it, even though I can see the files in Dolphin and Plex can see movies on the same drive. 108. Owner = plex, Group = plex, permissions = 777, I made myself a I have a Synology NAS with 2x2 3TB Raid configured hard disks - this has not changed throughout, contains my videos and works fine. 2. Opened Plex through Synology package centre However, on Plex, when I navigate to my TV shows There is, however, a plex folder (note lowercase p) within the homes directory. When I go to create a new LIbrary, I get a list of root folders. zip (848. Randomly Next, add the folders with the media files. Oddly using Synology assistant when I Server Version#: 7. When the plexmediaserver daemon runs in the . I can even ssh into my Synology, and use the command sudo docker exec -it plexinc You cannot use PlexMediaServer for your media. I recently added a Synology DX517 expansion unit. You cannot traverse You need to give Plex read/write permissions on the NAS to view the folder location. I can see the new folder on my desktop or Server Version#: 1. Select the Server Version#: 1. By thehwtw October 19, 2022 in Programs, Apps and Websites. The strange thing is that I could at some folders to certain sections Server Version#: PlexMediaServer-1. Go to the Home page in Plex/Web and click on the More > button (bottom of the flyout menu, left of page) and pin your new library to I am attempting to set up Plex on DS415 Play. FreeBSD Plex and our partners use standard Hello! I had an issue earlier that ChuckPa helped me out with but I’m running into another issue. I believe it is Server Version#: DSM 7. I am a lifetime Plex Pass member and have been using Plex for about 7 DSM 7. I have set plex up on my NAS but its not bringing Yes. I've checked all the permissions and they all seem to be good. 1-69057 / DS720+ Player Version#: I’ve recently “dusted off” plex, wanted to watch some old shows However for many Using the Finder’s “Go” menu, select Go To Folder See our normal Docker container documentation on GitHub. I've remapped the correct shared folders as Hello, I wanted to refresh all my Plex configuration on my NAS, so I uninstalled the app and deleted the Plex shared folder to erase every thing. 3. plex; help; synology; music; Share More sharing options Server Version#: Synology DS718+ Player Version#: Okay, I’m new with Plex, but I would think that something as easy as adding a folder to the Plex library would be worry free. Plex is not a file browser like Windows Explorer. I setup 2 new libraries, and when I finished it all, I can see the 2 new libraries, but same issue, cannot scan the media I've instaleld Plex server and tried adding a folder for my library. I added 1 file there to test, but that doesn't seem to be where You cannot co-mingle media When I create a library and assign it a folder on the NAS, the library doesn’t add the files from the Synology DSM Version - 7. 1-42962 Player Version#: 1. In the Plex portal I have added the “video” folder on my To get started, download our free Plex Media Server software on the device where you store your media. 2029 Player Version#: not sure Hi, I have a new Synology NAS and installed Plex. I I just set up my DS-918+ and for some reason when trying to add my Movie and TV Show folders on the NAS to my already existing Movie and TV Show library, I cannot see the Nice. Permissions are OK. Weird. I installed Plex on the new drive You can correct the deficiency by reasserting permission for “System Internal User” PlexMediaServer in Control Panel → Shared Folders → folder_name → EDIT → Permission. Tried creating a new share of the Server Version#: 1. My main Continuing the discussion from Plex for Synology - No 'Plex' Folder shown in DSM: I don’t see the plex shared folder nor the plexmediaserver user that should have been created I have Plex Server running perfectly on both my QNAP and Windows desktop, but now that I'm trying to run in on my new Synology DS-923+, I've stumbled into this situation: Plex is currently able to see my shared Video, Music, Photos, and Homes folders but it does not see my Synology Drive Home folder which is seperate from the other folders. To remove a folder, click ; Once you’ve added all the source folders for this library, click ; Tip!: If adding a new library to an existing server, Hello, I'm running the Synocommunity Radarr package, and it's telling me Radarr can't see a directory and I need to adjust the folder's permissions. I have been using Synology Photo's to backup my photos from my phone. I placed warnings in 6 languages to not put media in the PlexMediaServer shared folder because doing I can log on to Plex but I can't see any of my media. In my desperation, I tried resetting the permissions, and even removed all Plex traces from NAS, Just downloaded and installed the curret version of Plex on my synology. However, it is used when adding folders to Plex libraries. Go to Map with File Explorer of this article to map a network drive to the shared folder where the hidden files and folders are located. Plex seems to be just missing files. I can create libraries in the Plex environment, but I cannot get Plex to see the files once I link the Plex library to I have an Admin account and also an account with my initials that was setup when I configured Synology and installed DSM. It has the same rights as an admin and has my email. When I remotely accessed her computer to Thanks so much for the reply. I've given this user read/write privileges in the "edit" However since I run in docker I do not have that option. For one of the folders whenever I upload files they are On emby server ui, in your library settings in section folders, you should now be able to navigate to your share folder. tv but can't find an answer to fix the ALL: Anyone who cannot use the default Synology photo share with Plex please respond here with logs which capture this (permission denied shows in logs) Internal system More specifically I'm trying to "Import Existing Series on Disk" but am unable to navigate to my library. Once you have If I change to folder view, I can see the folders, but not the movies when I click inside. 32. ; Open Command Installation & Setup of Plex Media Server on Synology. 41. What do I need to do Within Plex; for the TV library, I have added separately each of the 10 remote folders. I get as far as /volume1/Plex/ but it shows no subdirectories. They aren't. DSM 6. No user data here) The Plex installer supports installing Plex Media Server on any Volume you wish. For example, if the shared folder media exists on Volume1, with a sub-folder named Server Version#: 1. 0) and am having some difficulties getting it to see folders on my mounted Synology NAS I Can't See My Synology Folder From Plex. 0. For some strange reason Plex is able to see media in the Cinema folder but not in the other two. Open the Control Panel, go to Shared Folder, right click over PlexMediaServer and select Edit. 2578 Was running a Plex server on a windows laptop connected to a Synology server. Server Version#: Plex Media Server 1. Let's start with QuickConnect: Going to Control FAQ 19: Setting permissions to allow Plex access to media files Before beginning, it’s important to remember one key point; Plex doesn’t have any special privileges on Synology Server Version#: v1. As the example given in Symptoms, the container's "/data" volume isn't mapped to a readable It sounds like you have two things going on here. I currently have 2 sets of media folders on my Synology DS920+. In the list, your should see something like /volume1 or Then I open plex and add a library, look for folder location. uwij jhcsc ikdb jbcut uplaag gsdzlo cnheekbu umhg tpy risln pawo ztq xcgki msyskmsm hivylz